Wiper Party leader Kalonzo Musyoka has moved to court to block the government planned sale of its 15% stake in Safaricom PLC to South Africa Vodacom Group, describing the transaction as unconstitutional and against public interest. In a petition filed at the High Court, Kalonzo is seeking conservatory orders to halt the proposed sale pending…
Kenya Safaricom has issued a public apology to customers following widespread complaints about its newly launched My OneApp, acknowledging that the rollout failed to meet user expectations. In a statement shared with customers, the telecommunications company said it was sincerely sorry for the poor experience encountered by many users attempting to access and navigate the…
Safaricom has been ranked Kenya’s top-performing mobile network operator after scoring 89.72% in the latest quality of service assessment by the Communications Authority of Kenya for the 2024–2025 financial year. The regulator Quality of Service report places Safaricom ahead of its competitors, with Airtel Kenya scoring 81.14% while Telkom Kenya posted 52.76%, falling below the…
Kenya National Assembly has approved the partial sale of government shares in Safaricom, paving the way for a transaction expected to raise about KSh240 billion for infrastructure development. The House adopted a joint report by the Departmental Committee on Finance and National Planning and the Public Debt and Privatisation Committee, allowing the government to offload…
The number of active M-Pesa users in Ethiopia rose to 5.2 million, marking a 258.5% increase year-on-year in the quarter ending December 2025, boosting Safaricom performance in the new market. The sharp increase follows the integration of M-Pesa with EthSwitch in October 2025, linking the platform to more than 30 banks and digital wallets regulated…
Kenya’s private sector proved resilient in 2025, navigating global economic pressures, persistent inflation and shifting regional markets. Executives in finance, telecommunications, insurance, tourism and manufacturing posted strong financial results, expanded operations and shaped policy discussions. Five of the top 10 most influential business leaders this year were women, underscoring growing gender diversity in corporate Kenya….
Safaricom has obtained a $138 million (18 billion Kenyan shillings) loan from South Africa’s Standard Bank to accelerate its fast-growing operations in Ethiopia, the company announced Wednesday. Standard Bank, operating in Kenya as Stanbic, is the sole lender and arranger of the facility. The funds will be used to expand network infrastructure and digital services…
Kenya’s leading telecom giant Safaricom has raised 20 billion shillings ($155 million) from the first tranche of its corporate green bond after the issue was oversubscribed by 177%, the company announced Monday. The five-year bond, which closed Friday, drew bids totaling 41.6 billion shillings against an initial target of 15 billion shillings. Safaricom exercised a…
Kenya’s active 5G subscribers surged nearly 20% in the three months to September, reaching 1.5 million, as the country’s two main mobile operators stepped up network rollouts and marketing in urban centres, official data showed on Monday. The Communications Authority of Kenya (CA) said the number of users with 5G-capable devices consistently connected to the…
Kenya’s government has sold a 15% stake in Safaricom to Vodacom Group for KSh244.5 billion, with Treasury Cabinet Secretary John Mbadi confirming that the entire amount will be channelled into critical infrastructure projects. Deal sealed in Nairobi Treasury Cabinet Secretary John Mbadi and Vodacom Group chief executive Shameel Joosub signed the agreement in Nairobi on…
